Privacy policy

Last Updated: September 19, 2025

1. Introduction Welcome to Soma & Oikos ("we," "us," "our"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our website (www.somaoikos.com) and our services.

This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Information We Collect We collect information that you voluntarily provide to us and information that is automatically collected through your use of our website.

  • Personal Information You Provide:

    • Contact Information: Your first and last name, email address, and phone number when you fill out our contact forms or book a connection call.

    • Intake Form Information: Detailed personal information you provide in our questionnaires, which may include details about your home, lifestyle, family, and specific health concerns (e.g., allergies, sensitivities) necessary to provide our consulting services.

    • Payment Information: Payment details, such as credit card information, are collected and processed by our secure third-party payment processors (e.g., Stripe, PayPal via Squarespace) and are not stored on our servers.

  • Information Collected Automatically:

    • Usage Data: Our website is hosted on Squarespace, which collects personal data to power our site analytics. This includes information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps.

3. How We Use Your Information We use the information we collect for the following purposes:

  • To Provide Our Services: To conduct consultations, create your bespoke Sanctuary Blueprint, and provide ongoing support.

  • To Communicate With You: To respond to your inquiries, schedule appointments, and send you information related to our services.

  • To Process Payments: To facilitate secure payment for our services.

  • To Improve Our Website: To analyze website traffic and user behaviour to improve the client experience. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

4. Consent By using our website and voluntarily providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.

5. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Squarespace: Our website host and analytics provider.

  • Acuity Scheduling: Our appointment scheduling platform.

  • Payment Processors: To securely handle payments.

We will only disclose your information to these parties as necessary to provide our services to you.

6. International Data Transfers Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

7. Client Testimonials We may display personal testimonials of satisfied clients on our website. With your express consent, we may post your testimonial along with your name and general location (e.g., city/province). If you wish to update or delete your testimonial, you can contact us at any time.

8. Data Security We are committed to protecting your information. Our website is hosted on Squarespace, which uses SSL encryption to protect data in transit. We rely on the robust security measures of our third-party platforms (Squarespace, Acuity Scheduling, payment processors) to safeguard your data.

9. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law for legal or business purposes.

10. Your Rights Under Canadian privacy law, you have the right to:

  • Access your personal information and request a copy of it.

  • Request a correction of any inaccurate information.

  • Withdraw your consent to our use of your information (subject to legal or contractual restrictions).

To exercise any of these rights, please contact us at the email address below.

11. Cookies This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

12. Links to Other Websites Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Business Transactions If Soma & Oikos is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

14. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this policy periodically.

15. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@somaandoikos.com